Deputy Operations Manager, Heywood, Lancashire

Job description

Apollo Home Healthcare are a leading provider of complex home healthcare services, dedicated to delivering high-quality, person-centered care to individuals with long-term or life-limiting conditions. Our mission is to ensure that our clients can live as independently as possible in their own homes, supported by a team of skilled professionals. 

This role is offered on a 12-month fixed-term contract and is office-based in Heywood.  

Role Overview: 

The role of Deputy Operations Manager is diverse, fast-paced, and crucial to our operation's success.  

Working under the direction of the Operations Manager and deputising when required, you’ll oversee daily office activities ensuring the delivery of a professional, high-quality service within our designated locality. 

You'll lead the implementation of new complex care packages, oversee the coordination of complex discharges from hospital settings, and work closely with families, commissioners, the wider MDT and our central recruitment team.  

Collaborating closely with Office Consultants, you'll manage care packages, support the management of accidents incidents and complaints, and provide a professional quality service, ensuring all CQC requirements, relevant legislation, standards, and policies are adhered to at all times.  

What We’re Looking For: 

• Leadership: The ability to motivate, mentor, and manage a diverse team. 
• Communication: Ensure clear and effective information sharing. 
• Problem-Solving: The ability to analyse situations, identify problems, and develop effective solutions, making informed decisions quickly. 

Why Join Us? 

• £35,000 - £40,000 per annum, plus bonus          
• Make a real difference in the lives of our service users and their families 
• Be part of a dedicated team committed to exceptional patient care. 
• Competitive salary and benefits package. 
• Supportive and collaborative work environment. 
• Opportunities for professional growth and development. 

Essential: 

• Driver with access to a vehicle  
• Able to support out of hours escalation (Bi-weekly) 

Ready to Apply? 

If you're ready to take on this exciting role, please apply today! Successful applicants will undergo a basic Disclosure and Barring Service (DBS) check.  

The closing date for applications is Friday 24th January 2025.