Care Coordinator, St Helen's, Merseyside

Job description

Important Information:

Please note that Apollo Home Healthcare does not hold a sponsorship licence.

Care Coordinator

Location: St Helens, Merseyside WA9

Salary: £26,000 - £28,000 per annum, plus bonus & on-call payment

Shifts: Full-time | Monday to Friday

About us

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.

We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

About This Role

In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.

You will be based at your local Apollo Home Healthcare office in St Helens, but at times, travel across the Merseyside region will be required.

In this role, you'll:

• Act as the first point of contact for our clients, their families, and healthcare professionals
• Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
• Monitor care delivery to ensure it meets individual care plans and quality standards
• Support the out of hours on-call service, which is covered on a 1 in 4 rota basis – with no requirement to provide hands-on care.

“This isn't just a job – it’s your opportunity to make a real difference in someone’s life.”

What You’ll Need

• Full UK Driving Licence with access to a vehicle
• Strong planning, rota management, and problem-solving skills
• Confident managing a caseload of care packages in a fast-paced setting
• Excellent communication and relationship-building abilities
• Ability to work under pressure and adapt quickly to change

What We Offer

• 25 Days Annual Leave, plus Bank Holidays
• An extra day off on your birthday*
• Bonus Scheme
• Loyalty reward programmes at 3 and 5 years*
• Refer a friend scheme
• Workplace pension
• Paid DBS

Apply Now

If you're driven, compassionate, and want to be part of a team that helps deliver life-changing care across the UK, we’d love to hear from you.

Please apply with your CV via this job board.

If you’d like to learn more about the role or working with Apollo, feel free to contact our Internal Recruitment Team:

Phone: 01902 327396

Email: careers@apollohomehealthcare.com

We look forward to hearing from you and hopefully welcoming you to the Apollo Home Healthcare team.

Equality, Diversity & Inclusion

At Apollo Home Healthcare, we foster an inclusive, supportive environment where everyone is treated with dignity and respect. We welcome applicants from all backgrounds and are committed to equality and diversity throughout our teams.

We promote fairness and opportunity for all — regardless of age, gender, disability, ethnicity, religion, beliefs, marital or partnership status, pregnancy, maternity, or sexual orientation.

We want every team member to feel valued, thrive on their talents, and grow with colleagues from all walks of life.